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History

Wall Residences was founded in December 1995 with a mission to provide the highest quality, person-centered disability support possible. In the three decades since, we have continually innovated and grown while keeping our founding values at the forefront of all we do.

Our Roots: Sponsored Residential

Jack Wall and Kamala Bauers operated the very first Wall Residences Sponsored Residential service from their home. They hired a Program Manager to oversee their operations and ensure they were doing everything completely ethically. The company quickly grew due to an intense need across the state. Our founders looked for families with the right skills, attitude, and home to provide the highest standard of support.

Growth of Services

Not only did the number of Sponsored Residential homes grow, but the families we support and officials from the state requested that Wall expand our services to offer other models of support, including Community Engagement, Community Coaching, and small 4-5 bed Group Homes.

Becoming Employee Owned

In 2009, Jack and Kamala began formally thinking about the future of the company beyond their retirement. While offers by other companies to purchase Wall Residences were plentiful and generous, they determined the best way to ensure the continuation of the quality and culture they established was to transition to an employee-owned company. The ESOP (Employee Stock Ownership Plan) was established with the first transaction in 2012. In October 2020, the company became 100% employee owned.

New Services and Sister Companies

“All are leaders” has been deeply embedded in our company culture from the earliest days. As employee-owners brought ideas for needed services, Wall continued to diversify to meet the needs of the communities we serve. We currently are three sister companies offering residential, community-based, clinical, and non-emergency medical transportation services.

Company Culture

Founders

Our Founders

Jack Wall, M.Ed. and
Kamala Bauers, LCSW

Jack worked as the Director of Mental Retardation Services for two Virginia Community Services Boards and had over 25 years of experience in the field before founding this agency. Kamala Bauers came to this work primarily as a sister of an individual with significant support needs. 

An Interview with Jack WallAn Interview with Kamala Bauers

The founders of Wall sitting on a bench smiling at camera

Mission & Purpose

Wall Residences provides high-quality community services to individuals with a primary diagnosis of a developmental disability.

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Employee Ownership & Company Culture

The Wall difference is our people.

Wall staff are employee-owners who are committed to supporting those we serve and our contracted Provider partners, who open their homes and hearts to people with disabilities.

Proudly 100% Employee-Owned

Wall leadership staff posing with gift to founder Jack Wall at Floyd office

Leadership

Our leadership team, headed by CEO John Weatherspoon and Founder/Board Chair Jack Wall, offers unmatched expertise in providing high-quality support for people with disabilities.

Our Leadership
A group of five women employees of Wall wearing logo apparel in front of a scenic overlook.

Our Team

Our team includes Wall staff in DSP, program management, and administrative support roles, as well as contracted Direct Support Professionals who provide residential services in their home. 

Our Team
Support

Full Suite of Services

Person-Centered Support

Wall was founded in 1995 to provide innovative Sponsored Residential support in Virginia. We’ve grown to three companies offering residential, community-based, clinical, and non-emergency medical transportation services.

 

Wall Residences

We offer Sponsored Residential, Group Home, Supported Living, In Home, Community Coaching, Community Engagement, Day Support, and more.

See Our Services

Wall Therapeutic Solutions

Our sister company offers ABA and Therapeutic Consultation services.

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Wall Connections

Our sister company offers non-emergency medical transportation services.

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Your Rights Matter

Protecting your human rights is important to us.

You have rights as an individual receiving services that are defined by DBHDS. We encourage you to learn more using these resources.

Know Your Rights

Our downloadable resource summarizes your rights defined by DBHDS. Knowledge is power and we encourage you to read this document.

Know Your Rights Handout

DBHDS Office of Human Rights

DBHDS has a portion of their website dedicated to information about human rights.

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DBHDS Regional Advocates

Believe your rights have been violated and need help? This map provides the correct contact for your area in the DBHDS Office of Human Rights.

Regional Advocate Map

Find Us

Our Locations

We have regional offices across the state as well as Star Centers and ABA Centers in some areas of Virginia.

Find Us

Going Green

We are serious about the responsibility to care for the environment we all share.

Our main office in Floyd is one of the few buildings in Southwest Virginia to earn LEED Gold certification from the U.S. Green Building Council.

Sustainability

Outdoor view of the main Wall Residences Office in Floyd, VA

Founding & Future Video

A conversation with our founders and our CEO.

In the summer of 2024, Wall founders Jack Wall and Kamala Bauers, as well as CEO John Weatherspoon, sat for a series of interviews to discuss our roots, our values, and where we are headed.

C-CAPS Certified

Ensuring safety through rigorous abuse prevention education.

Wall is designated as a Certified Center for Abuse Prevention Services (C-CAPS) agency. This certification recognizes that our Leadership for Empowerment and Abuse Prevention (LEAP) trainers empower individuals to recognize and prevent abuse. LEAP helps bridge a gap to ensure that people with disabilities receive adequate support on how to navigate a world full of different types of relationships. 

Four people celebrate Wall’s LEAP certification holding a recognition certificate at an event

In the News

Stories that inspire.

Our company newsletter and local media coverage include compelling stories of lives changed by this important work.

Resources

Sharing Our Knowledge

The world of waiver-based services is complex. We are committed to equipping you with the information to understand your options, your rights, the terminology, and how to access the services you need.

Access Online Resources

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Contact

Get in Touch

We look forward to speaking with you about your needs and connecting you to the right service.

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